Knowledge - Details


NAPS2 getting duplicate pages from Epson scanner
Date Added: 8/24/2018

When scanning a document with NAPS2 using an Epson scanner, I was getting 2 copies of each page showing in NAPS2.  So a 3 page document would end up being 6 pages, and I'd have to manually delete those 3 duplicate pages.  Uninstalling and reinstalling the Epson software does not help.

Fix:
Open the Epson scanning software that came with the scanner driver installer, and uncheck the box that says Dual Image Output.  Now, NAPS2 should get one image for each page, as expected.



Back to List

Disclaimer: Everything on this website is written for my own use. I disclaim any guarantees that the procedures and advice listed here are accurate, safe, or beneficial for anyone else. If you attempt to follow any procedures or advice shared here, you do it at your own risk. Part of IT work is knowing how to recover from problems.